These Terms & Conditions govern your use of the hbowim platform. Please read every clause carefully before creating an account or placing any bet. By registering, you confirm that you have read, understood, and agreed to be bound by these terms in their entirety.
You must be at least 21 years of age and a resident of a jurisdiction where access to this platform is not expressly prohibited by local law.
Each user is permitted one registered account only. Duplicate accounts are subject to immediate closure and forfeiture of any pending balances.
All transactions are conducted in Indonesian Rupiah (IDR). Deposits and withdrawals to BCA, BRI, BNI, and Mandiri carry no platform-side fee.
All bonuses are subject to a minimum wagering rollover before withdrawal is permitted. Rollover rates are stated clearly at the time each bonus is offered.
Arbitrage betting, use of bots or automated systems, collusion, and any form of fraud are strictly prohibited and will result in account termination.
Any unresolved disputes must first be submitted to hbowim customer support. If unresolved, disputes are referred to the licensing authority's arbitration process.
In these Terms & Conditions, the following terms shall have the meanings ascribed to them below, unless the context requires otherwise:
| Term | Meaning |
|---|---|
| "Platform" | The hbowim website accessible at hbowim.cam, including all sub-pages, APIs, and mobile-responsive interfaces operated under that domain. |
| "Company" | hbowim, the entity that owns and operates the Platform, licensed and regulated under an internationally issued gaming authorization. |
| "User" / "You" | Any natural person who accesses the Platform, creates a registered account, or places any wager or transaction through the Platform. |
| "Account" | The unique, personal, and non-transferable registered profile created by a User on the Platform, identified by a username and password. |
| "Balance" | The total sum of deposited funds, winnings, and credited bonuses currently held within a User's Account, denominated in Indonesian Rupiah (IDR / Rp). |
| "Bonus Funds" | Any promotional credits, free spins equivalents, or cashback amounts credited to a User's Account pursuant to a specific promotion, subject to separate wagering conditions. |
| "KYC" | Know Your Customer — the identity and address verification process required before a User may process withdrawal requests from their Account. |
| "Wager" / "Bet" | Any stake placed by a User on a sporting event, casino game, lottery draw, or other outcome offered on the Platform using real or bonus funds. |
| "Rollover" | The minimum total wagering amount a User must complete before Bonus Funds become eligible for withdrawal. Rollover requirements are expressed as a multiplier of the bonus amount (e.g., 10x means ten times the bonus value must be wagered). |
By accessing or using the Platform, you represent and warrant that:
The Company reserves the right to request documentary evidence of eligibility at any time. Failure to provide satisfactory evidence within the timeframe specified in any request will result in Account suspension pending verification.
To create an Account on hbowim, you must provide accurate, current, and complete registration information, including your full legal name as it appears on a government-issued identity document, a valid email address, a working mobile telephone number, and a secure password. You are required to keep this information up to date at all times.
Each User is strictly limited to one registered Account. Registering, maintaining, or operating more than one Account — whether under the same name, the same device, the same IP address, or the same payment method — is a material breach of these Terms. The Company will close all associated accounts and may permanently ban the User from the Platform. Any balances held in duplicate accounts are subject to forfeiture.
You are solely responsible for maintaining the confidentiality of your Account credentials. You must not share your username, password, or any one-time authentication code with any other person. The Company will not be liable for any loss arising from unauthorized use of your Account where such unauthorized use occurred because you disclosed your credentials or failed to keep them secure.
If you suspect that your Account has been accessed without your authorization, you must notify hbowim support immediately via the contact details provided in Section 14 of these Terms.
All Users are required to complete KYC verification before withdrawing funds. KYC documents typically include a valid government-issued photo identity document (Indonesian KTP, passport, or SIM), proof of residential address issued within the preceding three months, and where applicable, a selfie photograph holding the identity document. The Company reserves the right to request additional documentation at any sole discretion. Accounts that fail to pass KYC within a reasonable period following a withdrawal request will have the request suspended.
hbowim accepts deposits and processes withdrawals via the following payment channels: BCA (Bank Central Asia), BRI (Bank Rakyat Indonesia), BNI (Bank Negara Indonesia), Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon, and the e-wallets OVO, DANA, GoPay, ShopeePay, and LinkAja. All transactions are denominated in Indonesian Rupiah (IDR). The minimum single deposit amount is Rp 50.000. Individual transaction limits vary by payment method and are displayed at the point of deposit or withdrawal.
Deposits made via local bank transfer (BCA, BRI, BNI, Mandiri) during Indonesian banking hours (Monday–Friday, 08:00–16:00 WIB) are typically credited to the Account Balance within five minutes. Transfers submitted outside banking hours are processed on the next applicable banking business day, subject to the interbank clearing schedule. E-wallet deposits (OVO, DANA, GoPay) are processed on an instant basis, subject to network availability.
Withdrawal requests are processed within 1–24 hours of submission, subject to successful KYC verification and the completion of any applicable bonus wagering requirement. The Company reserves the right to conduct additional security checks on any withdrawal request prior to processing. Where a withdrawal request triggers an enhanced review, the User will be notified and given a reasonable opportunity to provide any additional documentation required.
The Company does not charge any fee on deposits or withdrawals to the listed local bank accounts and e-wallets. Users are responsible for any fees levied by their own banking institution or e-wallet provider in connection with a transfer. The Company will not compensate Users for third-party banking fees.
All deposits must be made from a payment account held in the User's own legal name. The Company will not accept deposits from accounts held in a third-party name. Where deposits are received from an account not matching the verified Account holder name, the funds may be returned to the originating account and the deposit request declined. The Company reserves the right to request evidence of the source of fund s where this is considered necessary for compliance purposes.
All bonuses, free bet credits, cashback offers, and promotional incentives offered by hbowim are subject to the specific terms communicated at the time of the promotion, in addition to these general Terms & Conditions. In the event of any conflict between a promotion-specific term and these general Terms, the promotion-specific term shall prevail for the duration of that promotion only.
Bonus Funds credited to a User's Account must be wagered a minimum number of times (the "rollover") before they may be converted to withdrawable real-money funds. The applicable rollover multiplier for each bonus is stated clearly in the promotion description. Wagers placed on certain game categories — including but not limited to low-margin table games or certain live dealer variants — may not contribute fully toward rollover completion. Contribution percentages are detailed on the relevant promotion page.
The Company reserves the right to refuse, cancel, or claw back any bonus where it has reasonable grounds to believe that a User has engaged in bonus abuse. Bonus abuse includes, without limitation: registering multiple accounts to claim the same promotion more than once; placing opposing bets across multiple accounts to guarantee bonus conversion regardless of outcome; wagering on restricted games solely to meet rollover requirements; or any other conduct that, in the Company's reasonable judgment, exploits the promotional structure in a manner inconsistent with its intended purpose.
Bonus Funds that are not wagered within the validity period stated in the promotion description will expire automatically and be removed from the Account Balance without notice. The Company is not obligated to provide a reminder of impending bonus expiry.
hbowim offers betting markets on a wide range of sporting events, including BRI Liga 1, the English Premier League, La Liga, Serie A, Bundesliga, the UEFA Champions League, the FIFA World Cup, and the AFF Cup (Piala AFF). The Platform also offers casino games powered by Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Pocket Games Soft, as well as number-draw games including togel (Indonesia's traditional numbers lottery).
A wager is only deemed accepted and binding once a bet confirmation reference number has been issued to the User by the Platform. The Company reserves the right to refuse any wager at its discretion prior to confirmation, including where a price has been published in error or where the wager exceeds the applicable stake limit for that market.
Where odds or game parameters are published as a result of a manifest technical or human error — including odds that are clearly inconsistent with prevailing market rates — the Company reserves the right to void and refund any wagers placed at the erroneous price, regardless of whether those wagers have already been settled. Users who exploit palpable errors systematically may have their accounts suspended.
Where a sporting event is abandoned, postponed, or cancelled before completion of the minimum period required for the market to be settled (as defined in the sport-specific rules), all wagers on that event will be voided and the stake returned to the User's Account Balance. For football markets, the minimum period is 90 minutes of regulation play unless the market specifically references extra time or a specific phase of the match.
All casino and live dealer games offered on hbowim are supplied by third-party studios. Game outcomes are governed by certified random number generators (RNGs) or, in the case of live dealer games, by physical dealing procedures monitored under studio licensing requirements. The Company does not control individual game outcomes. Any technical malfunction during a game round will result in the bet being voided and the stake refunded.
The following conduct is strictly prohibited on the hbowim Platform. Engaging in any of the actions listed below constitutes a material breach of these Terms and may result in immediate Account suspension, permanent ban, and forfeiture of Account Balance:
All content on the hbowim Platform — including but not limited to the brand name, logo, website design, graphics, user interface elements, text, game content, and underlying software — is the exclusive intellectual property of the Company or its licensed content providers. Nothing in these Terms grants any User any right, title, or interest in or to any intellectual property owned by the Company.
Users are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Platform for personal, recreational purposes in accordance with these Terms. This license does not permit reproduction, redistribution, framing, scraping, or any other use of Platform content for commercial purposes without the prior written consent of the Company.
The Company collects and processes personal data in connection with Account registration, KYC verification, payment processing, and the provision of Platform services. The manner in which personal data is collected, used, stored, and shared is described in full in the hbowim Privacy Policy, which forms an integral part of these Terms and is incorporated herein by reference.
By registering an Account, you consent to the collection and processing of your personal data as described in the Privacy Policy. You acknowledge that certain personal data may be shared with third-party payment processors, game studios, and licensing authorities as necessary to deliver Platform services and meet regulatory obligations.
To the fullest extent permitted by applicable law, hbowim's total aggregate liability to any User in connection with the Platform — whether arising in contract, tort (including negligence), breach of statutory duty, or otherwise — shall not exceed the total amount of real-money funds deposited by that User into their Account during the thirty (30) calendar days immediately preceding the event giving rise to the claim.
The Company shall not be liable, under any circumstances, for:
Nothing in these Terms limits or excludes any liability that cannot be limited or excluded by applicable law, including liability for fraud or fraudulent misrepresentation, or for death or personal injury caused by negligence.
The Company may suspend or permanently close a User's Account at any time, with or without prior notice, where: (a) the User has breached any provision of these Terms; (b) the Company has reasonable grounds to suspect fraudulent activity or financial crime; (c) a regulatory authority or licensing body requires the Company to do so; or (d) continuation of the Account would expose the Company to legal, regulatory, or reputational risk.
Upon termination for cause, any Bonus Funds credited to the Account at the time of closure will be forfeited. Real-money balances may be returned to the User following completion of any outstanding compliance checks, at the Company's discretion.
A User who wishes to close their Account voluntarily may do so by contacting hbowim customer support. Prior to closure, any pending withdrawal requests will be processed in the normal course. Voluntary closure is typically completed within 72 hours of a confirmed request. Users who have activated a self-exclusion commitment are encouraged to use the Responsible Gaming tools described on the Responsible Gaming page rather than simple account closure.
These Terms & Conditions and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the jurisdiction in which hbowim holds its international gaming license. The parties irrevocably agree that the courts of that jurisdiction shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms, subject to the dispute resolution process described below.
Prior to initiating any formal legal proceeding, Users are required to submit a written complaint to hbowim support and allow a minimum of 30 calendar days for the Company to investigate and respond. If the matter remains unresolved following that period, either party may escalate the dispute to the relevant licensing authority's arbitration or mediation process, as applicable.
hbowim reserves the right to amend, update, or replace any part of these Terms & Conditions at any time. Where a material change is made, the Company will publish a notice on the Platform and update the "Last Updated" date at the top of this page. Continued use of the Platform following the publication of amended Terms constitutes acceptance of those changes.
Users who do not agree with any amendment to these Terms should cease using the Platform immediately and contact support to arrange voluntary Account closure. The Company is not obligated to provide individual notification of every minor editorial or formatting change to these Terms.
If you have any questions about these Terms & Conditions, wish to submit a formal complaint, or need to reach the hbowim compliance team, please use the following contact details:
For responsible gaming enquiries, including self-exclusion requests or deposit limit adjustments, please refer to our dedicated Responsible Gaming page for the full range of tools and contact options available to you.
Our FAQ covers the most common questions about account rules, deposit limits, bonus wagering, and withdrawal processing. You can also review our Privacy Policy or visit our Responsible Gaming page to understand the protections available to you.